UpRate
Automating Customer Support for Your App
Listed in categories:
Customer CommunicationArtificial IntelligenceDeveloper Tools
Description
UpRate is an AI-powered customer support tool designed to enhance app store ratings and improve customer satisfaction. It automates responses to user reviews, builds a knowledge base from app reviews and support tickets, and provides analytics to help businesses understand user feedback and optimize interactions.
How to use UpRate?
To use UpRate, sign up for a free account, integrate it with your app, and let the AI handle customer support by automating responses to reviews and building a knowledge base from user feedback.
Core features of UpRate:
1️⃣
AI-powered automatic replies to app store reviews
2️⃣
Comprehensive knowledge base project
3️⃣
Instant translation of user reviews
4️⃣
Detailed review analytics
5️⃣
Automated email support
Why could be used UpRate?
| # | Use case | Status | |
|---|---|---|---|
| # 1 | Enhancing app store ratings by automating review responses | ✅ | |
| # 2 | Building a knowledge base to improve customer support efficiency | ✅ | |
| # 3 | Translating user feedback for global audience understanding | ✅ | |
Who developed UpRate?
Cleevio is a company focused on developing innovative solutions to enhance customer support and improve business performance through technology.