SelfDesk for Shopify
Let customer make order edits and add products post-purchase
Listed in categories:
E-CommerceUser ExperienceSaaS
Description
Easily enable post-purchase order edits and upsells while minimizing support tickets. Transform your order page into a revenue-generating machine by allowing customers to effortlessly edit their orders, add new products, trigger refunds, and make payments, significantly reducing support tickets. This saves time and resources while enhancing customer satisfaction.
How to use SelfDesk for Shopify?
Install the app through the Shopify admin, configure the settings to enable order edits and upsells, and start enhancing customer satisfaction while generating additional revenue.
Core features of SelfDesk for Shopify:
1️⃣
Unlimited order edits
2️⃣
Product recommendations
3️⃣
Autorefunds and payments
4️⃣
Detailed event logs and analytics
5️⃣
Multilanguage support
Why could be used SelfDesk for Shopify?
| # | Use case | Status | |
|---|---|---|---|
| # 1 | Allow customers to edit their orders without contacting support | ✅ | |
| # 2 | Enable upselling and cross-selling opportunities post-purchase | ✅ | |
| # 3 | Streamline the refund process for customers | ✅ | |
Who developed SelfDesk for Shopify?
Apuri is a developer based in South San Francisco, CA, specializing in creating tools that enhance e-commerce experiences and streamline order management processes.