Rex Feedback
Integrating the feedback button into Shopify online stores.
Listed in categories:
E-CommerceSalesCustomer Communication
Description
Rex Feedback empowers ecommerce websites by making it easy for customers to provide feedback. With this tool, merchants can gain valuable insights into customer issues and thoughts, helping to enhance the overall shopping experience. As more ecommerce platforms integrate feedback features, stay ahead with our seamless solution that connects you directly with your customers.
How to use Rex Feedback?
To use Rex Feedback, simply install the app on your Shopify store, customize the feedback button and dialog to fit your brand, and start collecting customer feedback directly through your website. You can then analyze the feedback data and gain insights to improve your customer experience.
Core features of Rex Feedback:
1️⃣
Seamless customer feedback integration with OnSite button
2️⃣
Customizable feedback button and dialog for desktop and mobile
3️⃣
Detailed client profiles for comprehensive insights
4️⃣
Email notifications for prompt feedback alerts
5️⃣
Easy file export for data analysis
Why could be used Rex Feedback?
| # | Use case | Status | |
|---|---|---|---|
| # 1 | Enhancing customer experience by gathering feedback | ✅ | |
| # 2 | Identifying and resolving customer issues quickly | ✅ | |
| # 3 | Creating detailed client profiles for targeted marketing | ✅ | |
Who developed Rex Feedback?
Rex Feedback is developed by Netxsoft, a company based in Toronto, Canada, dedicated to providing innovative solutions for ecommerce businesses to enhance customer engagement and feedback collection.