Reputation Radar
Catch and stop negative reviews before going public
Listed in categories:
BrandingCustomer SuccessGrowth Hacking
Description
Reputation Radar helps businesses catch and resolve negative feedback from unhappy customers before it becomes public. By allowing businesses to connect with customers early, it aims to improve customer experiences and protect their social reputation.
How to use Reputation Radar?
To activate the service, fill out the provided form to receive a link for your business. Send this link to your customers or request a QR code for physical locations. Once the service is live, you can start collecting reviews and managing customer feedback.
Core features of Reputation Radar:
1️⃣
Catch negative reviews in nearly real-time
2️⃣
Redirect satisfied customers to leave positive reviews
3️⃣
Provide a private space for negative reviews
4️⃣
Send alerts for negative feedback
5️⃣
Generate QR codes for physical businesses
Why could be used Reputation Radar?
| # | Use case | Status | |
|---|---|---|---|
| # 1 | E-commerce businesses can send links to customers for feedback | ✅ | |
| # 2 | Physical stores can use QR codes to gather customer satisfaction | ✅ | |
| # 3 | Businesses can proactively manage their online reputation by addressing issues before they escalate | ✅ | |
Who developed Reputation Radar?
Reputation Radar was created by a business owner who experienced the challenges of negative reviews firsthand. The tool was developed to help businesses connect with unhappy customers and resolve issues before they impact their reputation.