Quidget
Handle 80% of Tier-1 Support with AI
Listed in categories:
Customer CommunicationNo-CodeArtificial Intelligence
Description
Quidget is an AI chatbot designed for customer support, capable of handling 80% of Tier 1 support inquiries. It scans your data and knowledge base to provide instant, accurate answers to customer questions, allowing businesses to enhance their customer service experience. With easy setup and customization options, Quidget can be deployed on your site in minutes, freeing up your support team for more complex inquiries.
How to use Quidget?
To use Quidget, simply train your AI agent using your website and knowledge base data, customize its appearance to match your brand, and let it handle 80% of Tier 1 support questions, allowing your team to focus on more personalized customer care.
Core features of Quidget:
1️⃣
AI-powered customer support
2️⃣
Multi-language support
3️⃣
Web chat customization
4️⃣
Performance tracking and reporting
5️⃣
Team management features
Why could be used Quidget?
| # | Use case | Status | |
|---|---|---|---|
| # 1 | Automating responses to frequently asked questions | ✅ | |
| # 2 | Reducing response times for customer inquiries | ✅ | |
| # 3 | Enhancing customer satisfaction with instant replies | ✅ | |
Who developed Quidget?
Quidget was created by a team passionate about automating customer support tasks. The VP, Josh, emphasizes the importance of reducing repetitive tasks and enhancing customer interactions through smart AI solutions.