Notify Me
NotifyMe is an app that integrates Intercom and Slack to notify you in real-time about new mentions or CSAT ratings. It helps support teams spot and follow up on CSAT ratings quickly, keeping your team focused on delivering quality support.
Listed in categories:
Customer SuccessSlack
Description
Notify Me is an app that allows you to receive real-time notifications in Slack for Intercom events. It integrates your Intercom and Slack so that every new mention or CSAT rating is sent to Slack instantly. It is a simple and efficient way to stay updated on customer feedback and interactions.
How to use Notify Me?
To use Notify Me, simply connect your Intercom and Slack accounts. Customize the notification settings based on your preferences and use cases. Receive real-time notifications for new mentions and CSAT ratings, and follow up on customer interactions effectively.
Core features of Notify Me:
1️⃣
Real-time notifications in Slack for Intercom events
2️⃣
Integration of Intercom and Slack
3️⃣
Automatic messages for new mentions and CSAT ratings
4️⃣
Spotting and following up on bad CSAT ratings
5️⃣
Customizable notifications and reports in Slack
Why could be used Notify Me?
| # | Use case | Status | |
|---|---|---|---|
| # 1 | Receive notifications for new CSAT ratings | ✅ | |
| # 2 | Spot and follow up on bad CSAT ratings | ✅ | |
| # 3 | Customize notifications and reports for specific use cases | ✅ | |
Who developed Notify Me?
Protonme is the maker of Notify Me app. They are dedicated to providing tools that enhance customer support and communication. With a focus on simplicity and efficiency, Protonme aims to help support leaders and teams improve their customer experience.