Self-improving support that evolves with each customer query
Listed in categories:
Customer SuccessArtificial IntelligenceBots
Description
KitoAI is an AI-first customer service platform that empowers businesses to deliver world-class support, enhancing the capabilities of existing teams while significantly reducing hiring costs. It learns from previous interactions to provide faster responses and proactive solutions, ultimately boosting customer satisfaction and freeing human agents for more complex tasks.
How to use Neo?
To use KitoAI, simply sign up for a free trial, integrate it with your existing customer service tools, and let the AI learn from your previous tickets to start enhancing your support operations.
Core features of Neo:
1️⃣
AI-powered support that learns from previous tickets
2️⃣
Predictive issue resolution to prevent future problems
3️⃣
Live chat feature for real-time customer interaction
4️⃣
Personalized help center for self-service solutions
5️⃣
Human-AI collaboration to enhance agent performance
Why could be used Neo?
| # | Use case | Status | |
|---|---|---|---|
| # 1 | Reducing support ticket volume | ✅ | |
| # 2 | Enhancing customer satisfaction through faster responses | ✅ | |
| # 3 | Freeing up human agents to focus on complex tasks | ✅ | |
Who developed Neo?
KitoAI is developed by a team dedicated to revolutionizing customer service through artificial intelligence, aiming to provide businesses with innovative solutions that improve efficiency and customer satisfaction.