Koda chat
Shopify AI Chatbot for Customer Support and Engagement
Listed in categories:
Customer SuccessArtificial IntelligenceE-Commerce
Description
Koda Chat is an AI-powered chatbot designed specifically for Shopify stores, transforming customer service by providing intelligent responses to common questions, tracking orders, and recommending products. It operates 24/7, allowing merchants to offer responsive support without the need for a large team, while learning about the store's products and policies to provide immediate assistance.
How to use Koda chat?
Install the Koda Chat app from the Shopify store, configure the chatbot settings to align with your store's products and policies, and let it handle customer inquiries automatically while you focus on growing your business.
Core features of Koda chat:
1️⃣
AI-powered customer support chatbot
2️⃣
Automated order tracking and status updates
3️⃣
Smart product recommendations
4️⃣
Multilanguage support with real-time translation
5️⃣
Seamless integration with Shopify product catalog
Why could be used Koda chat?
| # | Use case | Status | |
|---|---|---|---|
| # 1 | Enhancing customer support interactions | ✅ | |
| # 2 | Reducing support ticket volume | ✅ | |
| # 3 | Providing personalized product recommendations to shoppers | ✅ | |
Who developed Koda chat?
Kodago is a developer based in Toronto, Canada, specializing in creating innovative solutions for e-commerce platforms like Shopify. They focus on enhancing customer interactions through AI technology.