Inkeep
AI search & support powered by your content
Listed in categories:
Artificial IntelligenceDeveloper ToolsCustomer Success
Description
Inkeep is an AI-powered assistant designed to enhance user engagement by providing instant answers to questions using your existing content. It seamlessly integrates with documentation, blogs, forums, and other resources to create a comprehensive knowledge base that users can access anytime, anywhere.
How to use Inkeep?
To use Inkeep, simply onboard your content sources by adding your documentation, blogs, and forums. Then, integrate the provided JavaScript snippet into your platform to enable the chat and search components. Finally, monitor user interactions and insights to continuously improve your knowledge base.
Core features of Inkeep:
1️⃣
Automated onboarding of content sources
2️⃣
Integration with various platforms via JavaScript
3️⃣
AI-powered search and chat capabilities
4️⃣
User insights and analytics
5️⃣
Support for multiple communication channels (Slack, Discord, etc.)
Why could be used Inkeep?
| # | Use case | Status | |
|---|---|---|---|
| # 1 | Enhancing user support by providing instant answers to common questions | ✅ | |
| # 2 | Reducing support volume through self-help experiences | ✅ | |
| # 3 | Improving documentation and product insights based on user interactions | ✅ | |
Who developed Inkeep?
Inkeep Inc. is a company backed by Combinator and Khosla Ventures, focused on providing innovative AI solutions for enhancing user engagement and support experiences.