Infraon ITSM
IT Service Management Software
Listed in categories:
SaaSArtificial IntelligenceAndroid
Description
Infraon ITSM is a Gen AI-based IT Service Management software designed to enhance team collaboration, boost productivity, and reduce operational costs. It simplifies the process of managing incoming tickets with user-friendly dashboards and real-time analytics, ensuring quick resolutions and improved service delivery.
How to use Infraon ITSM?
To use Infraon ITSM, sign up for a free trial, configure the dashboard according to your needs, and start managing tickets and incidents using the automated workflows and collaborative tools provided.
Core features of Infraon ITSM:
1️⃣
Single-click resolution for over 80% of ITSM-related tickets
2️⃣
Integrated real-time event detection and collection
3️⃣
End-to-end process automation compatible with ITIL v3
4️⃣
Self-service capabilities for users to manage requests and incidents
5️⃣
Custom SLA management for improved user satisfaction
Why could be used Infraon ITSM?
| # | Use case | Status | |
|---|---|---|---|
| # 1 | Enhancing IT operations for businesses | ✅ | |
| # 2 | Streamlining service requests in healthcare | ✅ | |
| # 3 | Optimizing resource management in manufacturing | ✅ | |
Who developed Infraon ITSM?
Infraon Corp is dedicated to providing innovative IT solutions that enhance service delivery and operational efficiency. With a focus on automation and user experience, Infraon aims to empower organizations to meet their IT service management needs effectively.