HelpRealm Relaunch 2025
SaaS Helpdesk featuring E-Mail Ticketing, Widget & REST API
Listed in categories:
SaaSProductivityGitHub
Description
HelpRealm is a lightweight SaaS service support system designed for businesses to manage customer support requests efficiently. Customers can create support requests through various channels, including a personal workspace, contact form, email, or via an API. Each request generates a ticket that agents can manage, ensuring effective communication and resolution of issues.
How to use HelpRealm Relaunch 2025?
Sign up for an account, create your workspace, and start receiving support requests from customers through various channels. Agents can manage tickets, communicate with customers, and track the status of each request.
Core features of HelpRealm Relaunch 2025:
1️⃣
Support ticket creation via multiple channels
2️⃣
Unlimited tickets and agents
3️⃣
Custom ticket types and statuses
4️⃣
Email notifications for ticket events
5️⃣
Responsive layout and API integration
Why could be used HelpRealm Relaunch 2025?
| # | Use case | Status | |
|---|---|---|---|
| # 1 | Freelancers managing client support requests | ✅ | |
| # 2 | Small teams handling customer inquiries | ✅ | |
| # 3 | Businesses needing a centralized support system | ✅ | |
Who developed HelpRealm Relaunch 2025?
HelpRealm is developed by Daniel Brendel, focusing on providing effective support solutions for freelancers and small teams.