CX Genie
Transform customer support with no-code AI-powered solutions
Listed in categories:
Customer SuccessBotsArtificial Intelligence
Description
CX Genie is an AI-driven customer support solution designed to provide 24/7 assistance, enhance customer engagement, and streamline support operations. It replaces multiple tools with a comprehensive platform that offers personalized, instant responses, reducing operational costs while improving customer satisfaction and loyalty.
How to use CX Genie?
To get started with CX Genie, sign up for a free plan, customize your chatbot using the drag-and-drop interface, integrate it with your existing systems, and begin training it with your knowledge base to enhance its responses.
Core features of CX Genie:
1️⃣
AI Chatbots for automated responses
2️⃣
Workflow creation with drag-and-drop design
3️⃣
Ticket management for efficient support
4️⃣
Seamless integrations with popular platforms
5️⃣
Custom AI training and on-premise solutions
Why could be used CX Genie?
| # | Use case | Status | |
|---|---|---|---|
| # 1 | Businesses seeking to enhance customer support operations | ✅ | |
| # 2 | E-commerce platforms needing automated customer engagement | ✅ | |
| # 3 | Agencies looking for whitelabel solutions to manage client support | ✅ | |
Who developed CX Genie?
CX Genie is developed by Promartech Solutions PTE LTD, a company dedicated to making AI accessible for businesses of all sizes, focusing on enhancing customer support through innovative technology.