Chative.IO
Enable E-commerce via messaging With AI
Listed in categories:
Artificial IntelligenceE-CommerceCustomer Communication
Description
ChativeIO is an all-in-one customer engagement platform designed to automate personalized engagement and support through an AI agent. It enables eCommerce businesses to manage customer interactions seamlessly across multiple channels, enhancing productivity and customer loyalty.
How to use Chative.IO ?
To use ChativeIO, sign up for a free trial, integrate it with your eCommerce platform, and start managing customer interactions through the omni-channel inbox. Utilize the AI agent to automate responses and track customer engagement effectively.
Core features of Chative.IO :
1️⃣
AI-powered customer engagement automation
2️⃣
Omni-channel inbox for managing chats
3️⃣
CRM integration for social messaging
4️⃣
Automated responses for FAQs and order tracking
5️⃣
Real-time customer insights and analytics
Why could be used Chative.IO ?
| # | Use case | Status | |
|---|---|---|---|
| # 1 | Automating customer support for eCommerce businesses | ✅ | |
| # 2 | Managing customer interactions across social media platforms | ✅ | |
| # 3 | Enhancing team collaboration for personalized customer service | ✅ | |
Who developed Chative.IO ?
ChativeIO has been empowering business messaging since 2017, focusing on providing tools that enhance customer engagement and streamline communication for eCommerce businesses.