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Description

Rufus is a generative AI-powered shopping assistant designed to enhance the Amazon shopping experience. Trained on Amazon's extensive product catalog and information from the web, Rufus answers customer questions, provides product comparisons, and makes personalized recommendations, all within the familiar Amazon interface.

How to use Amazon Ocelot?

To use Rufus, customers can type or speak their questions into the search bar of the Amazon Shopping app. A chat dialog box will appear, allowing them to see answers, tap on suggested questions, and ask follow-up queries. Users can dismiss Rufus to return to traditional search results at any time.

Core features of Amazon Ocelot:

1️⃣

Generates personalized shopping recommendations

2️⃣

Answers customer questions about products

3️⃣

Facilitates product comparisons

4️⃣

Assists in product discovery based on user queries

5️⃣

Provides insights from customer reviews and community Q&As

Why could be used Amazon Ocelot?

#Use caseStatus
# 1Customers can ask for guidance on what to consider when buying specific products, like running shoes or headphones.
# 2Users can discover products based on specific occasions or purposes, such as gifts for holidays or items for hobbies.
# 3Shoppers can compare different product categories to make informed decisions, like the differences between lip gloss and lip oil.

Who developed Amazon Ocelot?

Rufus is developed by Amazon, a leading global e-commerce and technology company known for its innovative use of artificial intelligence to enhance customer experiences across its platforms.

FAQ of Amazon Ocelot